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Privacy Policy

Last updated: 2 July 2026

1. Who we are

Casaltech Ltd is committed to protecting your privacy and processing personal data lawfully, fairly and transparently.

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For data-protection purposes, the data controller is:

Casaltech Ltd
Triq id-Deru
Mellieħa MLH 1970
Malta


Website: www.casaltech.com

2. Personal data we collect

Depending on how you use our website and services, we may collect:

  • your name

  • email address

  • telephone number

  • company name

  • job title

  • information included in messages or enquiries

  • newsletter subscription details

  • billing and payment information

  • records of services, workshops or digital products purchased

  • website usage information

  • IP address, browser type, device information and approximate location

  • cookie preferences and consent records

  • information collected through analytics and advertising technologies

Please avoid submitting confidential, sensitive or special-category personal data unless it is specifically required and agreed in advance.

3. How we collect personal data

We may collect personal data when you:

  • submit a contact or enquiry form

  • contact us by email or telephone

  • subscribe to a newsletter

  • purchase or request a service, workshop, template or digital product

  • register for an event or consultation

  • interact with our website

  • accept analytics or marketing cookies

  • engage with Casaltech through LinkedIn or other business channels

We may also receive limited information from service providers, payment processors, advertising platforms or professional contacts.

4. How we use personal data

We may process personal data to:

  • respond to enquiries

  • provide quotations and proposals

  • deliver consultancy, training, workshops or technical services

  • manage contracts and client relationships

  • process payments and issue invoices

  • provide purchased templates or digital products

  • send newsletters and marketing communications where permitted

  • improve website content and performance

  • analyse website traffic and visitor behaviour

  • measure advertising effectiveness

  • maintain website security

  • comply with legal, accounting and regulatory obligations

  • establish, exercise or defend legal claims

5. Lawful bases for processing

Depending on the purpose, we process personal data on one or more of the following lawful bases:

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  • Contract

Where processing is necessary to respond to a request before entering into a contract or to deliver agreed services.

  • Legal obligation

Where processing is required for accounting, tax, regulatory or other legal purposes.

  • Legitimate interests

Where processing is necessary for the legitimate operation and development of Casaltech Ltd, provided those interests do not override your rights and freedoms.

  • Consent

Where you have actively agreed to receive marketing communications or permitted analytics and marketing technologies.

Consent must be clear, informed and freely given, and it may be withdrawn at any time.

6. Marketing communications

We may send newsletters, articles, service updates or other marketing communications where you have consented or where another lawful basis permits this.

You may unsubscribe at any time by:

Marketing recipients must be able to object easily and without charge.

7. Cookies, analytics and advertising tools

Our website may use essential cookies and, with your permission, analytics, functional and marketing technologies.

These may include:

  • Wix cookies and website tools

  • Wix Forms

  • Wix Analytics

  • Google Analytics

  • Meta Pixel

  • LinkedIn Insight Tag

  • Mailchimp

  • Payment-processing tools

  • Embedded content or third-party applications

Some third-party services may collect technical and usage information according to their own privacy policies.

Non-essential technologies should only be activated after the visitor has made a consent choice through the cookie banner.

Further details will be provided in our Cookie Policy.

8. Sharing personal data

We may share personal data where necessary with trusted service providers, including:

  • Wix and website-hosting providers

  • email and newsletter providers

  • analytics and advertising platforms

  • cloud-storage and IT providers

  • payment processors

  • accountants, auditors and professional advisers

  • consultants and subcontractors supporting service delivery

  • public authorities where required by law

These organisations may act as processors or independent controllers, depending on the service they provide.

We do not sell personal data.

9. International transfers

Some service providers may process personal data outside Malta or the European Economic Area.

Where this occurs, we take reasonable steps to ensure that an appropriate transfer mechanism and suitable safeguards are in place, such as an adequacy decision or approved contractual protections.

10. How long we retain personal data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.

Typical retention periods may include:

  • general enquiries: up to 24 months after the last meaningful contact

  • client and contract records: for the duration of the relationship and any required legal period afterwards

  • invoices and accounting records: for the period required under applicable Maltese law

  • newsletter records: until consent is withdrawn or the subscription is inactive

  • cookie-consent records: for the period needed to demonstrate consent choices

  • analytics data: according to the retention settings of the relevant platform

  • legal claims: until the relevant limitation period has expired

Data may be retained longer where required by law or necessary for legal claims.

11. Data security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no online system can be guaranteed to be completely secure.

12. Your data-protection rights

Subject to applicable conditions, you may have the right to:

  • access your personal data

  • correct inaccurate or incomplete data

  • request deletion

  • request restriction of processing

  • object to processing

  • withdraw consent

  • receive certain data in a portable format

  • lodge a complaint with a supervisory authority

  • request information about international transfers

  • object to direct marketing at any time

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To exercise your rights, contact:

info@casaltech.com

We may request reasonable information to verify your identity before responding.

Malta’s IDPC confirms that individuals have rights concerning access, correction, deletion, restriction, objection, portability and complaints.

13. Complaints

You may contact us first so that we can try to resolve your concern.

You also have the right to lodge a complaint with the Maltese supervisory authority:

Office of the Information and Data Protection Commissioner Malta

14. Third-party links

Our website may contain links to external websites or services.

Casaltech Ltd is not responsible for the privacy practices, security or content of third-party websites. You should review their privacy notices separately.

15. Changes to this Privacy Policy

We may update this Privacy Policy when our services, technologies or legal obligations change.

The latest version will always be published on this page with the updated date.

16. Contact us

For privacy questions or requests, contact:

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Casaltech Ltd
www.casaltech.com

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